PAVE® Docs /Other Resources /PAVE Capture Troubleshooting Guide /iPhone (iOS) Issues /Can’t Access Camera – Camera Permission Not Enabled Can’t Access Camera – Camera Permission Not Enabled Search documentation Search Page actions Copy pageCopy page as Markdown View as MarkdownOpen the local plain-text source Open in ChatGPTAsk about this public documentation page Open in ClaudeAsk about this public documentation page Browse documentation PAVE® OpenAPI Overview How PAVE WorksCapture LinkGuided CaptureCustomer DisclosuresIdentified Vehicle InformationCaptured PhotosText NotificationsInspection ResultsCondition Report (PDF)Detected DamagesGradingLanguagesAccuracy & LimitationsIntegrationsDeveloper DocsAuthenticationGenerate Access TokenSessionsPOST Create SessionGET Session DataGET Session PhotosGET Session NotesGET Session ResultsPUT Update SessionDELETE SessionWebhooksGET All CallbacksGET View a CallbackPOST Create New CallbackPUT Update a CallbackDELETE a CallbackDeep LinkingDeep Link with React Native AppDeep Link Native AppDeep Linking with Shareable LinksPass-Through Additional User InformationTracking Your SessionsUser Session LifecycleDeveloper TestingAPI detailsPOST Resend SMSAccount Optional Add-onsCapture Only Theme (CAPT)Skip PicturesRight-Hand-Drive Capture FlowManaging Your AccountYour Guide to PAVE’s Account and Enterprise DashboardsHotspotsPAVE Hotspots APIActivating PAVE HotspotsDeveloper DocsAuthenticationGenerate Access TokenSessionsPOST Create SessionPOST Upload PhotosGET ResultsOther ResourcesPAVE Capture Troubleshooting GuideiPhone (iOS) IssuesDoes my mobile phone work with PAVE?Can’t Access Camera – Incorrect Web Browser UsageCan’t Access Camera – Camera Permission Not EnabledCamera Screen is Locked and won’t RotateInspection Get’s StuckInspection Won’t Begin or CompleteGetting Back to an In-Progress InspectionWhy do I keep getting asked to retake pictures?Android Phone IssuesDoes my mobile phone work with PAVE?Can’t Access Camera – Incorrect Web Browser UsageCan’t Access Camera – Camera Permission Not EnabledCamera Screen is Locked and won’t RotateInspection Gets StuckInspection Won’t Begin or CompleteGetting Back to an In-Progress InspectionWhy do I keep getting asked to retake pictures?PoliciesService Level Agreement and StandardsService Delivery Sub-Processors & ProcessorsAPI Strategy and ArchitectureInformation Security PolicyData Quality GuidelineData Retention PolicyBackup and Disaster RecoveryData ResidencyData Access Control On this page ProblemYou receive an error message indicating that you don't have permission to access the built-in camera for capturing images.CauseYou may not have your camera permission enabled.SolutionChecking if Your Camera Permission is enabled on an iPhone:1) Click on the “Settings” App from your Home Screen2) Scroll down and select “Safari”3) Scroll down and select “Camera”4) Confirm that "Ask" or "Allow" is checked ## Problem You receive an error message indicating that you don't have permission to access the built-in camera for capturing images. Cause You may not have your camera permission enabled. Solution Checking if Your Camera Permission is enabled on an iPhone: 1) Click on the “Settings” App from your Home Screen 2) Scroll down and select “Safari” 3) Scroll down and select “Camera” 4) Confirm that "Ask" or "Allow" is checked PreviousCan’t Access Camera – Incorrect Web Browser Usage NextCamera Screen is Locked and won’t Rotate