PAVE® Docs /Other Resources /PAVE Capture Troubleshooting Guide /Android Phone Issues /Does my mobile phone work with PAVE? Does my mobile phone work with PAVE? Search documentation Search Page actions Copy pageCopy page as Markdown View as MarkdownOpen the local plain-text source Open in ChatGPTAsk about this public documentation page Open in ClaudeAsk about this public documentation page Browse documentation PAVE® OpenAPI Overview How PAVE WorksCapture LinkGuided CaptureCustomer DisclosuresIdentified Vehicle InformationCaptured PhotosText NotificationsInspection ResultsCondition Report (PDF)Detected DamagesGradingLanguagesAccuracy & LimitationsIntegrationsDeveloper DocsAuthenticationGenerate Access TokenSessionsPOST Create SessionGET Session DataGET Session PhotosGET Session NotesGET Session ResultsPUT Update SessionDELETE SessionWebhooksGET All CallbacksGET View a CallbackPOST Create New CallbackPUT Update a CallbackDELETE a CallbackDeep LinkingDeep Link with React Native AppDeep Link Native AppDeep Linking with Shareable LinksPass-Through Additional User InformationTracking Your SessionsUser Session LifecycleDeveloper TestingAPI detailsPOST Resend SMSAccount Optional Add-onsCapture Only Theme (CAPT)Skip PicturesRight-Hand-Drive Capture FlowManaging Your AccountYour Guide to PAVE’s Account and Enterprise DashboardsHotspotsPAVE Hotspots APIActivating PAVE HotspotsDeveloper DocsAuthenticationGenerate Access TokenSessionsPOST Create SessionPOST Upload PhotosGET ResultsOther ResourcesPAVE Capture Troubleshooting GuideiPhone (iOS) IssuesDoes my mobile phone work with PAVE?Can’t Access Camera – Incorrect Web Browser UsageCan’t Access Camera – Camera Permission Not EnabledCamera Screen is Locked and won’t RotateInspection Get’s StuckInspection Won’t Begin or CompleteGetting Back to an In-Progress InspectionWhy do I keep getting asked to retake pictures?Android Phone IssuesDoes my mobile phone work with PAVE?Can’t Access Camera – Incorrect Web Browser UsageCan’t Access Camera – Camera Permission Not EnabledCamera Screen is Locked and won’t RotateInspection Gets StuckInspection Won’t Begin or CompleteGetting Back to an In-Progress InspectionWhy do I keep getting asked to retake pictures?PoliciesService Level Agreement and StandardsService Delivery Sub-Processors & ProcessorsAPI Strategy and ArchitectureInformation Security PolicyData Quality GuidelineData Retention PolicyBackup and Disaster RecoveryData ResidencyData Access Control On this page Some devices do not work with PAVE:1) Mobile phones made by Huawei2) iPads and Tablets3) Folding phones such as the Galaxy Z Fold Series Some devices do not work with PAVE: 1) Mobile phones made by Huawei 2) iPads and Tablets 3) Folding phones such as the Galaxy Z Fold Series PreviousAndroid Phone Issues NextCan’t Access Camera – Incorrect Web Browser Usage