# Inspection Gets Stuck

## Problem

### Capture won't advance or I get a black screen after each picture and have to start over.

## Cause

### It's possible that your website browser history (cache) needs to be cleared.

## Solution

### 1) Click on the Chrome Icon from your Home Screen

![](https://marketplace.pixelstudioperu.com/wp-content/uploads/2026/07/pave-documentation-f36936759ec7cae4.png)

_Select "Chrome"_

### 2) Tap the vertical three-dot icon at the top right, to open a dropdown menu.

![](https://marketplace.pixelstudioperu.com/wp-content/uploads/2026/07/pave-documentation-5bc67ad97ff8175d.png)

### 3) Tap History, then Clear browsing data.

![](https://marketplace.pixelstudioperu.com/wp-content/uploads/2026/07/pave-documentation-3f5d22b9d8563dad.png)

### 4) Select the Advanced Tab. Select Cached images and files. Click “CLEAR DATA”

![](https://marketplace.pixelstudioperu.com/wp-content/uploads/2026/07/pave-documentation-1c70c82c815115ce.png)