# Inspection Won't Begin or Complete

## Problem

### You may be having a problem accessing the internet.

## Cause

### Your phone may not have an adequate Wi-Fi or cellular signal.

![](https://marketplace.pixelstudioperu.com/wp-content/uploads/2026/07/pave-documentation-99a3063b75669be3-1024x502.png)

## Solution

### 1) Make sure that your mobile phone has a strong signal (Wi-Fi or cellular) before beginning capture.

### 2) At the completion of capture, make sure that you have or have returned to a strong signal and wait for the inspection processing to complete.

### 3) Some Wi-Fi connections have a firewall that prevents PAVE from functioning properly. Try disabling your Wi-Fi connection and use cellular instead.